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Tourists at Victoria Harbour in Tsim Sha Tsui. Photo: Sam Tsang

10 million visitors came to Hong Kong in first 5 months of year, but top tourism official warns labour shortages, lack of flights could affect recovery

  • Tourist numbers return to 40 per cent of pre-pandemic levels, with increase led by mainland Chinese and Southeast Asian visitors
  • Dane Cheng, executive director of Tourism Board, expresses concern over flight capacity
More than 10 million visitors arrived in Hong Kong in the first five months of this year, accounting for 40 per cent of pre-pandemic levels, but a top tourism official has warned labour shortages and a lack of flight capacity could affect the recovery in the rest of the year.

Dane Cheng Ting-yat, executive director of the Tourism Board, on Friday said the increase in visitors was led by mainland Chinese and Southeast Asian tourists, with their numbers returning to more than 60 per cent of pre-pandemic levels.

United States visitors were back to 45 per cent of the pre-Covid level and European Union 36 per cent, mainly driven by business or essential travel.

Over half of the total number of visitors in February spent an average of 4.3 nights in the city, while those who came between March and April stayed for 3.6 nights, exceeding the pre-pandemic figure of 3.2 nights.

The number of visitors to Hong Kong has returned to 40 per cent of pre-pandemic levels. Photo: Sam Tsang
Cheng said more mainland tourists took the high-speed rail link to enter the city, with 20 per cent opting for the train service between March and April compared with 10 per cent before the pandemic.

Fewer mainlanders arrived in the city via air or land.

“I’m concerned about the pace of air capacity restoration. If we had more flights, would more mainland visitors have come to Hong Kong during the ‘golden week’ break?” he said, referring to the five-day national holiday in China.
Hong Kong’s flag carrier Cathay Pacific Airways operated at about 50 per cent of its pre-pandemic flight capacity in March, with an aim of returning to 70 per cent by the end of this year and full restoration in 2024. Meanwhile, its rival Singapore Airlines flew at 79 per cent of pre-Covid levels in the same month, while 40 airlines in the Asia-Pacific region with international routes returned to 58 per cent of their service.

Increased demand and tight capacity have led to higher airfares and hotel charges.

“Higher prices will ease gradually as the authorities are bringing in more labour,” Cheng said.

Thirty per cent of hotel rooms in Hong Kong were still occupied by local residents as long-term stay contracts had yet to expire, compared with 12 per cent before the pandemic.

Cheng estimated only 70 per cent of the city’s hotel rooms were available in April. He said tourist beds could cost an average of HK$1,500 per room a night, compared with HK$1,300 before the pandemic.

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Hotel occupancy rates reached 86 per cent in April, or the same as pre-pandemic levels.

Cheng said Hong Kong received more than 10 million visitors in the first five months of this year, equivalent to 40 per cent of pre-Covid levels.

“I’m confident about Hong Kong’s tourism recovery meeting or even beating our full-year target of having 26 million visitors return to the city in 2023,” he said, adding that progress would be gradual.

The target is less than half of the 56 million tourists who visited the city in 2019, 14.2 per cent down from 2018.

More visitors came for leisure purposes. Those who came on holiday represented 47 per cent between March and April, up from 40 per cent in February. But the ratio was still lower than the 61 per cent before the pandemic.

Since the return of restriction-free cross-border travel between the city and the mainland in January, arrivals only accounted for about 10 per cent of pre-pandemic levels that month.

The pre-pandemic level refers to 164,000 visitors or the daily average of tourists arriving in the city between 2017 and 2019.

Cheng cited statistics indicating visitor numbers returned to 32 per cent of pre-pandemic levels in February, 48 per cent in March and 55 per cent between April 1 and 28.

A group of tourists from mainland China at a restaurant in To Kwa Wan. Photo: Sam Tsang

The rate stood at 65 per cent during the mainland’s Labour Day golden week holiday between April 29 and May 3.

Between May 4 and 30, the number of tourists accounted for 55 cent of pre-pandemic levels.

During the March-April period, most mainland visitors were young people aged 26 to 45 and came to the city via the Guangzhou-Shenzhen-Hong Kong express rail.

They preferred taking selfies at hotspots, such as the police station in Yau Ma Tei, MacDonnell Road in Mid-Levels, experiencing nature in Cheung Chau and on Lantau Island, visiting small shops and hanging out in local neighbourhoods like Apliu Street.

They also named Star Ferry rides and tasting Mobile Softee ice creams as must-dos.

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To entice more visitors, large-scale events are in the pipeline in the summer such as the Dragon Boat Festival from June 24-25 and a 10-day event called Harbour Chill Carnival in July and August along Victoria Harbour.

Hong Kong Tourism Industry Employees General Union chairwoman Sarah Leung Fong-yuen said the sector still had a shortfall of thousands of workers.

She said she worried about the supply of hotel rooms over the summer holidays, during which many mainland students were expected to visit Hong Kong for educational purposes.

“If we don’t have enough hotel rooms to cope with the peak season, I fear visitors will have to pay more for hotel accommodation, but their experiences may not necessarily be better.”

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Asked if the government’s policy of importing labour could solve the problem, she said tour agents and guides, who were in short supply, were difficult to replace with foreign workers because they needed to be multilingual, local knowledge and an understanding of the history of attractions.

Freddy Yip Hing-ning, president of the Hong Kong Travel Agent Owners Association, said he was pessimistic about the recovery in the second half of this year due mainly to the constraint of flight capacity.

“Convenient transport will bring in visitors, but many international carriers have not returned to Hong Kong yet while Cathay will take more time to return to full capacity,” he said.

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